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Noticeboard

New GP Partner

It is with great pleasure that the practice wishes to announce the appointment of Dr Taraq Waheed as a new GP Partner as of 1 October 2012.

Appointments

To understand how to book any appointments, whether in advance or on the day, please see the appointments section

Out of Hours

If you need a doctor in an emergency from 6.30pm to 8.00am weekdays, weekends and bank holidays, ring 0845 408 8000 or, for medical advice, ring an NHS Direct nurse on 0845 4647.

Test Results

Please telephone 01278 764244 between 2pm and 4pm for any results of blood tests, x-rays etc. Give your full name, address and date on which your test was carried out.

Symphony Healthcare Services website footerWelcome to Highbridge Medical Centre

 

15th October 2018                                                               PATIENT NOTICE

 

 

We would like to make you aware that over the coming weeks we will temporarily have reduced GP capacity due to on-going illness/injury.

 

Be assured that we are trying to fill those GP hours with locum doctors. However, there may be days where this is not possible due to lack of availability during the school holidays.

 

We hope that these staff shortages will not affect patient experience, but please be aware there may be a waiting time to be seen for routine/ongoing matters.

 

Please provide the health centre staff with as much information needed as possible, so that we can prioritise any urgent cases.

 

We appreciate your co-operation and understanding in this matter.

 

 

Highbridge Medical Centre


Do you need the flu jab...??

For more information please see the tab to the right named "Flu Campaign"Flu

 

patient access logo


Fancy beating the phone queue? How about booking your routine doctors appointment online?

You can also order your repeat prescriptions, view your regular medicines and any recorded allergies.

Patient Access is what you want. For more information see the Patient Access tab to the right.

 


 

Changes to the repeat prescription service with local pharmacies starting from 1st May 2018.

For MORE Information please see the prescriptions tab to the top of the website.  

 


   

CQC logoWe have been rated "Good" overall in our latest CQC report.  For more information please see the tab to the right named "Care Quality Commission" 

You may also like to view the Press Release from Symphony Health Care Services regarding the recent CQC report. See below.

SHS Press Release

 


 

WESTON A&E

Please note that as from 4th July 2017 Weston A&E will be closed temporarily from 10pm-8am. Please do not visit Weston A&E during these times, either call 111 for urgent but non-emergency conditions or visit another A&E unit. Other than that please wait until the Surgery is open and contact us directly.

For serious, life threatening emergencies dial 999.

  


 

Contacting us by telephone?

PLEASE NOTE THAT THE PHONE NUMBERS HAVE CHANGED...

 

For Appointments or a general enquiry please                         dial  -  01278 783220

For a Home Visit or Medical Secretary (between 8am-5pm)     dial  -  01278 764230

For Results (between 2pm-4pm)                                            dial  -  01278 764244

 

On average we deal with 500 calls a day, with peak periods being between 8.30 and 10.00 am. If you call during these times, expect delays - we are not a call centre with limitless resources. Alternatively call at later times. We are here til 6.30 pm everyday.

For Non-Urgent medical advice out of surgery opening hours (Surgery is open: 8.30am - 6.30pm Monday-Friday excluding Bank Holidays), please contact 111.

For Urgent/life threatening medical advice/assistance, please contact 999.


 

Access to clinical records

Patients will be pleased to know that, in line with Government guidelines, we are now able to offer patients access to their clinical records. At present this is limited to lists of medications, allergy information and any other information as discussed and agreed with your GP. For more information please contact reception.

 


NHS use of patient data

NHS England is commissioning a modern data service from the Health and Social Care Information Centre (HSCIC). Under the Health and Social Care Act 2012, NHS England has the power to direct HSCIC to collect information from all providers of NHS care, including general practices. Information such as your postcode and NHS number, but not your name, will be used to link your records in a secure system, so your identity is protected. This information about you helps the NHS to provide better care for you.

NHS England have asked us to inform you that this is happening and to make you aware of the choices you have. Further information can be found in the attached leaflet.HSCIC_patient_information_leaflet.pdf

If you have any questions, please contact a member of the reception team.

 

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