Welcome to Highbridge Medical Centre
Here you will find all the information you need about Highbridge Medical Centre and the services that we provide.
Electroinc Prescribing Service (EPS) - Go Live date 21st July
From the 21st July we are starting to use the electronic prescribing service, therefore if you are signed up to this service rather than printing a physical prescription, it will be electronically processed, authorised by the GP and then sent via a link directly to your chosen pharmacy. This should speed up the collection service for the patient and the chemist. It should prevent delays/,misplaced prescriptions and the chemist will have access to all issued prescriptions as soon as they have been authorised.
This is a national process and Highbridge are taking the step to EPS very soon.
So if you are interested then please notify your chosen chemist NOW or the surgery AFTER the 21st July and we will be able to arrange this for any future prescriptions.
The telephone system
The telephone system changed on 20th May 2014.
We have worked with the Patient Group and the new supplier to design the system, which we hope will improve telephone access.
Please note that some of the phone options have changed so please listen carefully to the option choices
Option 1 - Results
Option 2 - Home Visits
Option 3 - Prescriptions - recorded message information on how to order your prescriptions. Please note that in the interests of patient safety we do not accepted Prescription requests over the phone.
Option 4 - Medical Secretaries
Option 5 - Appointments
If you do not choose one of the options above and continue to hold you will be transferred through to a Medical Receptionist.
Hayfever Season is coming...
The summer is upon us and so is hayfever season. For anyone who suffers with hayfever you are now able to purchase a wide variety of hayfever treatments over the counter or at your local pharmacy.
As a practice we do not prescribe for hayfever! So please do not request tablets, nasal sprays or eye drops.
For more information on hayfever please see the links below;
NHS use of patient data
NHS England is commissioning a modern data service from the Health and Social Care Information Centre (HSCIC). Under the Health and Social Care Act 2012, NHS England has the power to direct HSCIC to collect information from all providers of NHS care, including general practices. Information such as your postcode and NHS number, but not your name, will be used to link your records in a secure system, so your identity is protected. This information about you helps the NHS to provide better care for you.
NHS England have asked us to inform you that this is happening and to make you aware of the choices you have. Further information can be found in the attached leaflet.HSCIC_patient_information_leaflet.pdf
If you have any questions, please contact a member of the reception team.