Welcome to Highbridge Medical Centre
Here you will find all the information you need about Highbridge Medical Centre and the services that we provide.
Sian - Diabetic nurse
We are happy to announce that Sian will be back to her normal clinics as of 12th October 2015. So if you are due your annual review then please contact reception to arrange your appointment.
Thank you to all of those who have been delayed due to Sian being away.
Kind Regards - Highbridge Medical Centre Team
Flu Clinics - We are now taking bookings for flu vaccines
If you are applicable for a flu vaccine then there are two ways you may receive your vaccine. You may either book a timed appointment in one of the clinics listed below. We are currently booking clinics in chronological order (i.e. the first clinic to be full prior to moving onto the next date). Or alternativley you may come to one of the sit and wait clinics that are operating.
For home visit flu vaccinations please contact reception.
Sit + Wait Clinic ( starting from Monday 28th September)
Monday - Friday - 4.00pm till 6.00pm - no appointment required
Pre Bookable Clinics
Tuesday 22nd September: 9.00 am - 1.00pm + 2.00 - 5.00pm
Thursday 24th September: 9.00am - 1.00pm
Thursday 1st October: 9.00am - 1.00pm
Tuesday 6th October: 9.00am - 1.00pm + 2.00pm - 5.00pm
Wednesday 7th October: 9.00 - 1.00pm + 2.00pm - 5.00pm
Tuesday 13th October: 9.00 - 1.00pm + 2.00pm - 5.00pm
Wednesday 14th October: 9.00 - 1.00pm + 2.00pm - 5.00pm
Tuesday 20th October: 9.00 - 1.00pm
Wednesday 21st October: 9.00 - 1.00pm + 2.00pm - 5.00pm
Macmillan Coffee Morning and PPG Drop-In Event
Friday 25th Speptember 2015 10:00am -12 noon
PPG (patient participation group)Members will be on hand to discuss their role and answer any questions regarding the practice and the services we offer. A private room will be availble should you wish to discuss a confidential matter.
Access to clinical records
Patients will be pleased to know that, in line with Government guidelines, we are now able to offer patients access to their clinical records. At present this is limited to lists of medications, allergy information and any other information as discussed and agreed with your GP. For more information please see Using EMIS Access (access to your clinical records).
Petition to save General Practice - England
The Royal College of General Practitioners are leading a campaign to back general practice. Despite carrying out 90% of all NHS patient contacts, general practice only receives 8.39% of the NHS budget in the UK — an historic low. By 2017, this is projected to plunge to just 7.29%. Compound this with a national recruitment crisis for GPs and the increase in GP workload, the realism is that patients will have to wait longer than a week to see their GP.
The RCGP want to change this so please support this petition and sign today http://www.rcgp.org.uk/campaign-home/get-involved/petition/petition-england.aspx
Contacting us by telephone?
The options are as follows:
Option 1 - Results
Option 2 - Home Visits
Option 3 - Prescriptions - recorded message information on how to order your prescriptions. Please note that in the interests of patient safety we do not accepted Prescription requests over the phone.
Option 4 - Medical Secretaries
Option 5 - Appointments
If you do not choose one of the options above and continue to hold you will be transferred through to a Medical Receptionist.
On average we deal with 500 calls a day, with peak periods being between 8.30 and 10.00 am. If you call during these times, expect delays - we are not a call centre with limitless resources. Alternatively call at later times. We are here til 6.30 pm everyday
NHS use of patient data
NHS England is commissioning a modern data service from the Health and Social Care Information Centre (HSCIC). Under the Health and Social Care Act 2012, NHS England has the power to direct HSCIC to collect information from all providers of NHS care, including general practices. Information such as your postcode and NHS number, but not your name, will be used to link your records in a secure system, so your identity is protected. This information about you helps the NHS to provide better care for you.
NHS England have asked us to inform you that this is happening and to make you aware of the choices you have. Further information can be found in the attached leaflet.HSCIC_patient_information_leaflet.pdf
If you have any questions, please contact a member of the reception team.